Howe Continues to Improve After Sales Support with New Refrigeration Service Manager

Jason has a refrigeration background dealing mainly in cascade refrigeration, pharmaceutical cold chain storage, and has experience with tissue culture equipment. Jason spent eight years at his last company growing from a field technician to technical support and finishing his post as National Service Manager handling all of North America, Central America and South America’s. Jason last position was at a sales and service arm of a large multinational laboratory equipment manufacturer. Jason primarily lead the teams dealing with field support, technical support, warranty support, and assisting with quality control reporting to the QA team at the global headquarters.

Jason’s skills and experience will allow Howe Corporation to offer more technical services to customers.

Service Offerings will include Equipment Commissioning, On-Site Training, Training at Howe HQ, and On-Site Repair consultations.

As Howe Corporations continues to expand its customer base, we know the growing Service Department here will always exceed our customer’s expectations and we are confident Jason can lead the Service Department with the quality service and support our customers have come to expect.

Howe Offers Onsite Ice Machine Commissioning

Commissioning of equipment is often a rushed step after installation.  Many times, it is rushed to help keep the costs low to the customers and installation contractors. Many important details can be easily overlooked even by knowledgeable technicians.  Howe technical service personnel can help ensure the success of the commissioning process. Howe personnel will check installation on the refrigeration side and electrical side, will assist in the start-up process to ensure the machine is set properly to get optimal performance and longevity out of the equipment. All warranty registration paperwork will be filled out on site as well as Howe personnel going over maintenance schedules with the team that maintains refrigeration equipment at your site.

Howe Offers Service Training for Ice Machine

Howe technical experts can provide training to your contractor or your facilities staff to ensure:

  • Proper Installation and start-up of the ice machine
  • Maintenance
  • Hands on Troubleshooting
  • Extensive Question and Answer Session
  • Electronic and Printed Service Manual
  • Video Library of Service Procedures
  • Printed Presentation with Notes Section
  • Certificate of Completion for each attendee

You can learn more about our flake ice products and company by staying in touch through our blog, Twitter, and LinkedIn accounts.

Below please find Jason’s direct contact information and feel free to reach out to him!

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