Customer Service

Howe Corporation's commitment to customer satisfaction is apparent in our highly-trained, dedicated customer service representatives, whose job is not finished until you are 100% satisfied. We welcome the opportunity to answer questions, provide literature and quotes and, of course, process your orders.

Customer service representatives are available Monday-Friday from 8:00 a.m. to 5:00 p.m. (Central time).

Phone: 773-235-0200
Fax: 773-235-0269

Standard Lead Times

General purpose ice flakers:  3-4 weeks from receipt of order

Selective purpose large capacity flaker: 4-6 weeks from receipt of order.

Ice storage equipment -- stock : 6 weeks from receipt of order (depending on model)

We make every effort to meet the needs of our customers. Notify us if you have an emergency situation, and we will (if possible) ship in advance of the above standard lead times.


Howe Corporation sales literature and technical service manuals are available to you on our product pages.

service literature -- Obtaining installation, operation and service information for your Howe Corporation equipment has never been easier!


We would be pleased to provide a quote on any of our equipment. Click here to request a quote.